Rachel- Office Manager
Rachel was born and raised in Baltimore, Maryland. She has over 15 years of experience in the medical field. She has specialized training with practice management, billing, patient care and customer service. In Rachel’s previous experience she has worked for both large hospital systems and multi-specialty physician practices for which she for managed over 20 employees. As an Administrator, Rachel was instrumental in the growth and success of business by focusing on patient satisfaction.
Rachel’s greatest accomplishment is being a proud mom of two sweet little boys. She enjoys spending time with her family and traveling to other countries.
Rachel looks forward to working with you. Her goal is to assist the practice in ensuring all patients feel comfortable, confident, and well informed and are pleased with their overall patient experience.
Erica- Dental Hygienist
Erica is a Maryland native. She moved to Frederick in 2004, and resides here with her husband and three children. She has several years of experience in the dental field. She started her dental career as an oral surgery assistant in 2008, decided to pursue a career in dental hygiene, and graduated from Allegany College in 2012 with her Dental Hygiene Degree.
She is passionate about providing very thorough, gentle care to her patients, and the care that she gives each patient allows for comfort and confidence during hygiene therapy appointments. Her favorite part about dental hygiene is connecting with patients and collaborating with them to achieve their goals.
Erica enjoys spending time with her family, especially going on outdoor adventures. She also loves doing crafts in her free time. Erica is excited to work with her patients on achieving the best results with a comfortable and pleasant experience.
Janet- Surgical Assistant
Janet was born and raised in Middletown, MD and currently raising her 4 boys with her husband in the same area in which they grew up. She received her Assistant training at Frederick Community College where she earned her Certification. Janet not only brings multiple years of surgical experience to our practice but an extensive background in customer service as well.
In Janet’s spare time she enjoys spending time with her husband and sons, watching football, practicing cosmetology, spending time outdoors, and shopping. Janet’s goal is to ensure that all patients leave our practice with quality information in regards to their treatment plan, a sense of comfort, and confidence.
Janet feels that helping people with their oral hygiene is the highlight of her career, and wouldn’t change it for the world. Knowing that she has helped many patients with their smile, brings so much joy to her life.
Genna- Surgical Assistant
Genna was born and raised in New Jersey where she graduated from an accredited dental assisting program. She has over seven years of experience in dentistry and oral surgery. She has extensive knowledge and experience in all aspects of dental implants. Her gentle touch and friendly chair side manner helps patients feel more comfortable and relaxed. She loves being able to help others achieve a healthy lifestyle and smile. In her spare time, she enjoys spending time with her family and friends, baking, and watching football.
Genna moved to Maryland with her husband, and together they welcomed their beautiful daughter in 2018. She is excited to be in the Frederick area and to be able to help her patients at Advanced Implants and Periodontics.
Jerrica- Billing Coordinator
Jerrica was born and raised in Waldorf, Maryland. She recently moved from Suffolk, Virginia to Charles Town, West Virginia with her boyfriend to which they bought their first home together. She previously worked in the medical field for 2 years, but brings 11 years of customer service experience to our office. She is eager to learn and grow in her new position in the dental field!
In her spare time, Jerrica enjoys cooking and reading. She loves the outdoors and enjoys running and hiking. Since moving to West Virginia, she has been able to spend a lot more time with her family. She is excited to meet, get to know and assist our patients here at Advanced Implants and Periodontics.
Melissa- Front Office Coordinator
Melissa was born in Salisbury, MD, was raised all over the United States and now resides in Hagerstown, MD. She has over 13 years of customer service experience and always had a keen interest in dentistry. She plans to bring her skills from past years to the position and aims to learn something new every day. In her spare time, she likes to read, bake and most of all, spend time with family. In particular, her niece, who is her pride and joy. She also hopes to travel more in the near future.
Melissa is excited to greet all patients with a friendly smile and assist with any questions. She understands that some patients can be nervous or fearful of dental appointments, so she strives to make them feel welcomed and comfortable as soon as they walk through the door.