Meet the Team


Rachel- Office Manager

Rachel was born and raised in Baltimore, Maryland. She has over 15 years of experience in the medical field. She has specialized training with practice management, billing, patient care and customer service. In Rachel’s previous experience, she has worked for both large hospital systems and multi-specialty physician practices for which she for managed over 20 employees. As an Administrator, Rachel was instrumental in the growth and success of business by focusing on patient satisfaction.

Rachel’s greatest accomplishment is being a proud mom of two sweet little boys. She enjoys spending time with her family and traveling to other countries.

Rachel looks forward to working with you. Her goal is to assist the practice in ensuring all patients feel comfortable, confident, and well informed and are pleased with their overall patient experience.


Jessica (Jess)- Dental Hygienist

Jessica (Jess) was born and raised in Rochester, NY. She completed her degree in Dental Hygiene at Monroe Community College in 2005. She began her career in Dental Hygiene in NY where she specialized in educating patients on proper oral care and encouraging good habits to promote good oral health.

In 2009, Jess and her husband made the move to Maryland for her husband’s job. Since then, they have added two beautiful daughters to their family.

Jess prides herself in providing excellent dental care as well as creating a stress free environment for her patients. Jess loves being a dental hygienist and gets such satisfaction out of helping her patients feel confident with their smiles.

In her spare time, Jess enjoys cooking, spending time with her family, teaching, and practicing Pilates. Jess is excited to work with her patients at Advanced Implants & Periodontics on achieving the best results with a comfortable and pleasant experience.


Genna- Surgical Assistant

Genna was born and raised in New Jersey where she graduated from an accredited dental assisting program. She has over seven years of experience in dentistry and oral surgery. She has extensive knowledge and experience in all aspects of dental implants. Her gentle touch and friendly chair-side manner helps patients feel more comfortable and relaxed. She loves being able to help others achieve a healthy lifestyle and smile. In her spare time, she enjoys spending time with her family and friends, baking, and watching football.

Genna moved to Maryland with her husband, and together they welcomed their beautiful daughter in 2018. She is excited to be in the Frederick area and to be able to help her patients at Advanced Implants and Periodontics.


Kim- Surgical Assistant

Kim was born and raised in Orange County, California. Kim has over 12 years’ experience in the dental field including oral surgery, endodontics, and general dentistry. Kim received her degree in dental assisting in 2008 from Wharton Community College. In 2009, her and her husband moved to Maryland to be closer to family. Kim has continued to expand her knowledge in the field of dentistry and specifically in the field of surgery. Her biggest joy is helping patients to achieve their goals with their smiles.

In Kim’s spare time, she enjoys focusing on her physical wellness and the wellness of others. She is an instructor for body pump and body combat. She also enjoys spending time with her family, including her two children, and traveling. Kim is excited to be a part of the Advanced Implants & Periodontics team and looks forward to assist our patients.


Kaily- Surgical Assistant

Kaily was born in Clearwater, Florida and currently lives in Frederick, MD with her fiancé and very loved stepson. She is organized and has specialty training in patient care with a background in the medical field. Kaily has a love for learning and for people! She thrives knowing she has assisted in bringing comfort and confidence to her patients. She looks forward to expanding her knowledge in dental care, surgical instruction and continuing her education with a dental radiology license.

In her free time, she enjoys spending quality time with her family, reading and writing, exercising, and playing with her two cats, Lily and Pumpkin.

Kaily is very excited to work with Advanced Implants & Periodontics and is dedicated to aiding Dr. Towe and Dr. Shoff in providing exceptional patient care.


Jerrica- Billing Coordinator

Jerrica was born and raised in Waldorf, Maryland. She lives in Charles Town, West Virginia with her husband and cats. She previously worked in the medical field for 2 years, but brings 11 years of customer service experience to our office. She is eager to learn and grow in her new position in the dental field!

In her spare time, Jerrica enjoys cooking and reading. She loves the outdoors and enjoys running and hiking. Since moving to West Virginia, she has been able to spend a lot more time with her family. She is excited to meet, get to know and assist our patients here at Advanced Implants and Periodontics.


Melissa- Front Office Coordinator

Melissa was born in Salisbury, MD, was raised all over the United States and now resides in Hagerstown, MD. She has over 13 years of customer service experience and always had a keen interest in dentistry. She plans to bring her skills from past years to the position and aims to learn something new every day. In her spare time, she likes to read, bake and most of all, spend time with family. In particular, her niece, who is her pride and joy. She also hopes to travel more in the near future.

Melissa is excited to greet all patients with a friendly smile and assist with any questions. She understands that some patients can be nervous or fearful of dental appointments, so she strives to make them feel welcomed and comfortable as soon as they walk through the door.


Rebecca “Becca”-Front Office Coordinator

Becca was born and raised in Stroudsburg, PA (Pocono mountains). She moved to Maryland three years ago to be with her fiancé. She is the youngest of five children, with all older brothers! Becca has worked in customer service for over 8 years and has a keen interest in the field of dentistry. She enjoys helping people and feels that the dental field is a perfect fit.

Becca is organized and likes making sure the day runs smoothly. She enjoys spending time outside with her dog Simba, yoga, and cooking. Becca will be one of the first faces you see when you come to our office and she is eager to meet and get to know our patients here at Advanced Implants & Periodontics.